Privacy Policy

 Terms and Conditions

IMPORTANT! THESE TERMS OF SERVICE (TOS) GOVERN YOUR USE OF THIS SITE, OUR BUSINESS PRACTICE, OUR GUARANTEES AND HOW WE DO BUSINESS WHICH IS PROVIDED BY Steve Scotts Carpet Care www.stevescottscarpetcare.com.au BY ACCESSING THIS SITE AND OUR PRODUCTS AND SERVICES, YOU ARE INDICATING YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THESE TERMS OF USE. THESE TERMS OF USE ARE SUBJECT TO CHANGE BY Steve Scotts Carpet Care www.stevescottscarpetcare.com.au  AT ANY TIME AT ITS SOLE DISCRETION. YOUR USE OF THIS SITE AFTER SUCH CHANGES ARE IMPLEMENTED CONSTITUTES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE CHANGES. PLEASE CONSULT THESE TERMS OF USE REGULARLY.

Access To This Site

YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS WEB SITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEB SITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEB SITE, NO INFORMATION OBTAINED BY THIS WEB SITE, FALLS WITHIN THE CHILD ONLINE PRIVACY ACT (COPPA) AND IS NOT MONITORED AS DOING SO.

To access this site or the resources and services it has to offer, you may be asked to provide certain registration details or other information. As a condition of your use of this site that all the personal and contact information you provide on this site will be correct, current, and complete. If Steve Scotts Carpet Care www.stevescottscarpetcare.com.au believes the personal and contact information you provide is not correct, current, or complete, we have the right to refuse you access to this site or any of its resources and services, including those provided by third party publishers using Steve Scotts Carpet Care www.stevescottscarpetcare.com.auto deliver their goods and services and to terminate or suspend your access at any time, without notice.

Restrictions Of Use

You may use this site for purposes expressly permitted by this site. You may not use this site for any other purpose, including any commercial purpose, without Steve Scotts Carpet Care www.stevescottscarpetcare.com.au express prior written consent. For example, you may not (and may not authorise any other party to) (i) co-brand this site, or (ii) frame this site, or (iii) hyper-link to this site, without the express prior written permission of Steve Scotts Carpet Care www.stevescottscarpetcare.com.au. For purposes of these Terms of Use, "co-branding" means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this site or content accessible within this site. You agree to cooperate with Steve Scotts Carpet Care www.stevescottscarpetcare.com.au in causing any unauthorised co-branding, framing or hyper-linking immediately to cease.

Refund Policy:

Steve Scotts Carpet Care www.stevescottscarpetcare.com.au offers a 3 day satisfaction guarantee for your FIRST 3 days of service. If you request a refund in writing through email and in writing sent via normal mail/post within your first 3 days of service we will provide a refund providing you grant us access to try and clean any affected areas. Any refund request must be received within 3 days from the date we undertook the cleaning. All such requests must be placed by posting a letter in the post to: Steve Scotts Carpet Care www.stevescottscarpetcare.com.au In a refund request you MUST include the following.

1.The date and time the original cleaning job was completed

2.Why you felt you needed to call us back to clean an area that was not to your satisfaction

3.Outline exactly how many areas were cleaned on the original service. You MUST include all areas or any refund will be terminated meaning you will NOT receive a refund

4.The areas in question meaning please state clearly the areas you are not happy with.

5.Please include photos of the area in question making sure they are clear and taken in good light.

6.Be sure to write down the exact reasons why you are not happy with the cleaning service and be specific.

7.If you post any bad reviews relating to Steve Scotts Carpet Care www.stevescottscarpetcare.com.au a refund will not be given.If you post any bad reviews about Steve Scotts Carpet Care www.stevescottscarpetcare.com.au after a refund is given you will be required to send us back the amount you were refunded for and any damaged caused including but not limited to loss of income, new business and any legal fees.

No refunds will be provided after 3 days of our service being completed. No guarantee is offered after 3 days of our service being completed.

Payment Policy

When a job is completed by our company, you being the customer or clients MUST pay the full amount on the bill. Failure to do so may incur interest charged at no less than 5% per month. Should we be required to proceed further and use the legal system to help you settle your debt with us you may also be charged fees that will cover all court costs including but not limited to our hourly rate for being absent from our work duties which may start at two thousand dollars and can reach over one hundred thousand dollars.Should we be required to send you a notice in the mail there will be an additional charge of $280 per notice to cover our time and registered mail costs.

Proprietary Information

The material and content (hereinafter referred to as the "Content") accessible from this site, and any other World Wide Web site owned, operated, licensed, or controlled by Steve Scotts Carpet Care www.stevescottscarpetcare.com.au is the proprietary information of Steve Scotts Carpet Care www.stevescottscarpetcare.com.au or the party that provided the Content to Steve Scotts Carpet Care www.stevescottscarpetcare.com.au,  retains all right, title, and interest in the Content. Accordingly, the Content may not be copied, distributed, republished, uploaded, posted, reproduced, or transmitted in any way without the prior written consent of Steve Scotts Carpet Care www.stevescottscarpetcare.com.au, or unless authorised in writing elsewhere on our site, except that you may print out a copy of the Content solely for your personal use. In doing so, you may not remove or alter, or cause to be removed or altered, any copyright, trademark, trade name, service mark, or any other proprietary notice or legend appearing on any of the Content. Modification or use of the Content except as expressly provided in these Terms of Use violates Steve Scotts Carpet Care www.stevescottscarpetcare.com.au intellectual property rights. Neither title nor intellectual property rights are transferred to you by access to this site.

Hyper-Links 

This site may be hyper-linked to other sites, which are not maintained by, or related to, Steve Scotts Carpet Care www.stevescottscarpetcare.com.au. Hyper-links to such sites are provided as a service to users and are not sponsored by or affiliated with this site or Steve Scotts Carpet Care www.stevescottscarpetcare.com.au. Steve Scotts Carpet Care www.stevescottscarpetcare.com.auhas not reviewed any or all of such sites and is not responsible for the content of those sites. 

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